Meet TingEvery 10 minutes, a family is impacted by an electrical fire.
Prevention starts with Ting.
Detect fire hazards
before they spark
Get real-time alerts
on your phone
Stay safe
with expert service
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Make your home safer today.
- Activate in 2 minutes.
- Get real-time alerts.
- Enjoy 24/7 peace of mind.
“Ting saved my home and my life.”
Ron P. | Pennsylvania
The Fires
That Never Happened
Proven to Prevent
4 out of 5
electrical fires
prevented in homes
1,000,000+
families trust Ting
20,000+
potentially devastating fires prevented
Ting Detects What You Can’t See
Ting uses advanced technology to detect the earliest signs of electrical fires — micro-arcs and sparks from faulty wires, loose connections, malfunctioning devices, and even the power coming into your home.
Frequently Asked Questions
Still have questions? Browse our full FAQ library.
How easy is it to install Ting?
It is very easy! It typically takes 2 minutes to install and activate the service. Ting is designed to be entirely do-it-yourself (DIY), no matter your technology comfort or skill level. Simply download the Ting app from the Google Play Store or iOS App Store and the Ting app will guide you through the setup process.
Can I use the Ting sensor without the service?
No. Ting is a smart home service with an intelligent plug-in sensor at its core. The Ting app is required for installation of the Ting sensor and keeps you in the know after you’ve activated your Ting service. Most importantly, if a fire hazard is identified, the service includes access to the Ting Fire Safety team who will lead you through every step to resolve the hazard and keep you safe. The Ting service also includes a $1,000 Ting Credit to support fire hazard remediation.
What happens if Ting identifies a hazard in my home?
If Ting detects an electrical fire hazard, the Ting Fire Safety Team will contact you to coordinate a plan to identify the problem and mitigate the risk. Depending on the characteristics of the electrical fire hazard detected, an electrician may be needed to repair the hazard.
What does Ting include?
Ting is not just a device – it is a service that includes the following:
- Your Ting Sensor, which is a fully DIY install (only takes 2 minutes to install).
- The Ting Sensor mobile app (required to install your Sensor and stay informed)
- A service subscription to our 24×7 home electrical system monitoring, which includes notifications about the health of your home and your utility power for the term of the Service, and engagement by our Ting Operations team should a hazard be detected.
- A $1,000-lifetime credit can be applied toward labor costs should a Ting-coordinated visit by a licensed electrician be required to identify and repair an electrical fire hazard detected by Ting. Any such visit requires your approval first and is only recommended by Whisker Labs when Ting has detected a fire hazard.
- Free lifetime sensor replacement warranty*.
*We proudly have a hassle-free, full lifetime replacement guarantee should it ever fail or need to be replaced.
How many Ting sensors does my home need?
Most homes require just one Ting sensor for whole-home monitoring from a single outlet. However, there are circumstances where more than one Ting may be required. If your home has more than one main electric breaker panel (i.e., has its own separate feed from the electric meter or utility) one Ting is required for each main electric breaker panel.
If you are unsure if your home requires more than one Ting sensor, please don’t hesitate to contact us at help@whiskerlabs.com.
What does Ting detect?
Ting detects micro-arcing, the precursor to electrical fires, that develops in faulty wiring, loose connections, and malfunctioning devices (e.g. arcing in a wall outlet, your home’s electrical panel, a heated blanket). Ting also monitors the power entering your home and detects hazards linked to utility equipment that may need repair.
Does the Ting Sensor sense anything else – what other things are inside?
The Ting sensor does not have microphones, cameras, motion detectors, speakers or other sensors that collect information about you or your home.
Ting quietly focuses on what matters most – analyzing your home’s electrical health through complex signal processing.
There is one more ‘sensor’ inside – an internal temperature sensor on your Ting sensor’s ‘circuit board’ – similar to how your smartphone or home computer have a temperature sensor to monitor their operating temperatures.
Does Ting prevent all electrical fires?
Ting prevents most electrical fires — but not all.
Ting is designed to detect early signs of electrical hazards before they become fires. But like all safety tools, it has limits. Ting can’t prevent sudden, catastrophic events like lightning strikes or power surges that cause instant damage. While it’s proven to prevent 4 out of 5 electrical fires, always trust your senses. If you see, hear, or smell something that concerns you, reach out to us right away.